Hey Sir/Mam,
Myself Shagufta, and in the last year I borrow a loan amount of Rs.3000 from your STASHFIN APPLICATION. but unfortunately I was unable to repay the amount, one day I got a call from your side and they are asking me to repay the loan amount so I paid Rs.4000 to them. But in the past few days again I received a call from your Customer care and then I get to know that they don't received my amount, so I again pay them Rs.4000. Including all these things I paid Rs. 8000 to your company but still on the application its showing that I have to pay Rs.9000 more, when I complained about that I get a call from your Customer Care and a girl named ANUSHA ( contact details: [protected]) called me and she asked me to pay Rs. 4000 again because that was penalty charges applied from your company. I asked her to reduce the charges as I already pay the amount but she is continuously asking about Rs.4000 and now today she called me and a boy from her number asking me to pay the amount and again she text me to pay Rs.8000 asking that (you will pay Rs.8000 now). Please help me out with this situation. I am attaching all the screenshots and details. Please close my account right now and help me out with this. And also please improve your customer care services, your employees are asking more and more money from the peoples and they are so rude. Its not the proper way to deal with the customer.
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