State Bank Of Hyderabad — failed imps internet banking transaction. unethical behaviour from home branch

sethuram Rao.G

from Coimbatore, Tamil Nadu

Address:

Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121

I have done online transaction (Imps quick transfer) for an amount of 3000/- rs from my account no:[protected], sbh, sullurpeta to another bank iob mogaapiar, chennai acc no:[protected].
Details and date of transaction are imps[protected]mo58489447 on 7 aug 2017. The amount has not reached either sender or receiver.in this regard i have given a complaint on 14 aug 2017.
But for the complaint which i have given, they told that my complaint has been attended and closed as: transaction initiated with the reference number imps[protected] has successfu on aug 08 2017. But both the statements from sender and receiver shows that the money has not credited.
Finally i am submitting the transaction details copy for both my account as well as receivers account for your kind perusal.
Now home branch is not in a position to receive my complaint.

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State Bank of Hyderabad customer support has been notified about the posted complaint.

Sep 25, 2017

Updated by sethuram Rao.G When I call customer care they are telling to contact Home Branch.And even they have sent a mail copy also to contact home branch. But when i contacted Bank Manager, SBH sullurpeta (SBIN0021167), She is not in position to listen at least my complaint.And straightly telling that it is none of their business and told to complaint complaint cell. It has been more than 50 days. and i hope my amount will be refunded.

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Comments

j suryanarayana

from Hyderabad, Telangana

My account no [protected] i am having past 20 years sb account at balanagar branch now we shifted bachupalli my present address j surya narayana flat no 101, mahita elite, k v r rain bow colony, opp n r i jr.college road bachupalli pin 500090 pl up date your records

Tejaswini Angadi Swami

from Mumbai, Maharashtra

I mr Prakash Shashikant Angadi retired employee from SBH Barshi Dist-Solapur. I am not receiving pension since january 2017. Kindly help me.
We are continually in contact with our branch but we don't get any positive response from them. Please help and solve my issue immediately...
My PF NO - 160 783.

Thanking you.