State Bank Of Hyderabad — fraud to my sbh account

I am usha sree, account holder of sbi & sbh frompast 10 years.
Sbi card no:[protected]
Sbh card no:[protected]

I received a fraud call to my mobile (3pm 14nov2017) and said sbi and sbh accounts are merging and they have mentioned and account no's sbi: [protected], sbh: [protected] and recent transactions made by me. They mentioned once the merging is done you will get reward points.

I have provided the otp details which caused rs20, 000 transaction in each card into someone's airtel money.

I have blocked my card after the instance and requested to keep the amount on hold. Please trace the account the amount went and do the needful.

My question is how can the kyc details of a customer is compromised in sbi & sbh, how they know i hold two accounts, how they know my recent transactions.
How can the third person know the account number, recent transaction details.
Please recovery my amount as early as possible.
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State Bank of Hyderabad customer support has been notified about the posted complaint.
Nov 11, 2017
Venqy's response
My new mobile is, [protected]
Complaint comments 

Comments

My mobile number are missing sir, Amount debit are credit are no messages, plz change my mobile number, my new mobile number is [protected] plz accept my complaint plz sir

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