[Resolved]  State Bank Of India — charge dispute "refund not processed"

Address:

275201

To,
The chief branch manager
State bank of india
Main branch

Dear sir

A refund of 3848.00 rupees was successfully processed on 04 oct 2018
To my account. This amount should have been credited to my sbi account
By now, but i have not received the refund till now.

I have called the state bank of india customer service many times
Including the unique transaction reference number but nobody has
Replied or resolved the problem. No action is being taken

The authorization code (Refund reference number) for the transaction is 683197

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund
And follow the path back to amazon's payment processor to locate the
Refund.

Regards,
Shubham kumar gupta