[Resolved] State Bank of India Credit Card — sbi credit card fraught with me | |||
I requested to SBI credit card department for new card one year ago. but credit card not received yet, credir card department send to me annual fees bill and direct debit my saveing account. i call to sbi card department on feb-2019 and complaint i have not received credit card .they send new card to me with 5days, but not refund me annual feeds of previous card which i was not received. please help me regards, Abhishek Jana Was this information helpful? | |||
Apr 9, 2019 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Feb 22, 2019 Updated by Abhishek jana1 if not possible to refund annual charges please close my credit card .I have received sms from credit card department. the not refund my charges. please help me for close the credit card.  Feb 25, 2019 Updated by Abhishek jana1 sbi credit card department is not refund my annual fees.please close my credit card. your service is very bad please stop disturbed to customer. please help me close for credit card of sbi bank.  Verified Support Mar 07, 2019 State Bank of India [SBI] Customer Care's response Dear Abhishek Jana, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 126219 in your mail to enable us to address your concern on priority.
Verified Support Mar 07, 2019 State Bank of India [SBI] Customer Care's response Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
Verified Support Mar 08, 2019 State Bank of India [SBI] Customer Care's response Dear Abhishek jana, We tried to reach you at 02:55 PM, but were unable to connect. Request you to share an alternate number or suitable time to call you, assist you with your concern.
Verified Support Mar 09, 2019 State Bank of India [SBI] Customer Care's response Dear Abhishek jana, Thank you for speaking with us. We hope your queries have been resolved over the call. Please reach out to us for further assistance or feedback. Glad to help!
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