State Bank Of India — I am unable to login

Address:Jhansi, Uttar Pradesh, 284121

I am trying to update registered my mobile no for 1 years. I am already have internet banking facility. But not login because my old mobile no. Is missing. I went to bank for many times. But the bank officials could not register my mobile no in core (Which is required if you wish to do net banking). I have also updated kyc. But problem still persists. What is the solution of this?. Now that mobile no is not with me. I changed my mobile no but he is unable to changed my mobile no in core systems. I also asked them to open a new account, but the branch officials said that the new account will also have the same problem as the cif file will be the same for both the accounts. Account details are given below

A/c no. [protected]
Holder name. Ramakant namdev
Ifsc no. Sbin0015690
Cif no. [protected]
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I wnt to atm .my money debited by atm machine but i did not receive ...and i went to bank they r not helping... so what can i do ..my 10000 rs are debited...

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