State Bank Of India — Passport fees payment transaction failed but payment doc from a/c

Address:	Ajmer, Rajasthan, 305001
Website:	www.passportindia.gov.in

Dear sir/madam,

i booked the appointment in the name of harsh singh and application number is : application reference number 17-[protected] dt[protected] and that time

i use

my friend debit card of pnb that status failed that payment was received

and

2nd time i was payment by other friend debit/atm card of syndicate but transaction failed but payment deducted from my a/c.

Detiale as per syndicate bank is- bank reference no is[protected] bank description is ecom pur 00034655 passpo 10/03/17 17:45 rs. 1512.75 but this payment till now dt[protected] not refunded or credited in a/c.

So many mail or reminder i write on this mail -customercare.[protected]@sbi.Co.In but till now answer not recd.

I await u r reply pls do needful action as soon as possbile.

I feel i think bank dont understand to customer fund value that how much valuable for medium family customers.

Thanks & regards