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State Bank Of India — refund from amazon

Address:#180 tarkhana wali gali pandusar nabha, Patiala, Punjab, 147201
Website:Amazone india pvt. Ltd.

I have purchased hp wireless keyboard from amazone website and txn no. Is #[protected] dated 03/03/2020 but i have canceled my order and cancellation no. Is #[protected] after this amazone claimed that refund is issued from amazone ref no #[protected] dated[protected] but refund is not credit in my account bank and amzne not answering me.
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