State Bank Of India [SBI] — About credit card settlement

Address:

Kuvavalu faliyu,pilodara, AT PILODRA, POST JANOD, TA BALASINOR

We already paid credit card amount before due date but still we are unable to close the credit card and still it is showing as settlement broken.

Could you please give me a justification about why my settlement is broken even though i already paid.

credit card payment is completed but still you are deducting amount from my account. who is the responsible for that? if you are saying that you have taken another method of payment then why did you not return my paid amount?

credit card num:47XX XXXX 5647 3567

1st installment:
date :03/01/2021
payment mode: cash
transaction id:[protected]

2nd installment:
date :03/04/2021
payment mode: cash
transaction id:[protected]

3rd installment:
payment mode online:
transaction id: VHDF[protected]
date 03/05/2021
payment amount: 10670.00

4rth installment credit card payment transaction id :VSBI[protected]
[protected]:11:23
payment amount: 10666.00 via sbi netbanking.

why my settlement is broken?

Please call me for any query [protected].