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State Bank Of India [SBI] — about my debit card

My name is Banda.Sumanth.I got an
SBI account 1 year ago at sbi branch, Luxettipet, Managerial, Telangana.pin:504215.due to under age I didn't received any ATM card.recently 20 days back I got an ATM.when I generated my pin and tried to draw money the screen showed error code no 078. I approached the bank and asked for the reason, they checked my account and said that my account is active, but I don't know the exact reason for this.please resolve it as soon as possible.
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Complaint Status


[Jan 30, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
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    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    23270
    Pending
    0
    Resolved
    6836
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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