State Bank Of India [SBI] — a/c dr.2181 but wbsedcl a/c not credited.

Address:

GOPALPUR, BAGNAN ,HOWRAH, Howrah, West Bengal, 711303

I registered sbi bharat QR. through sbi tobo lite (sbi Anywhere personal net banking) on 30/10/2018 . QR ID is [protected]. A/c no. and ATM no.were required for registration. I made payment WBSEDCL ₹2181 by scanning sbi Bharat QR code. QR Ref.830313A00009. That amt.dr.from a/c [protected] & cr to a/c[protected]. But payment is not receive by WBSEDCL.After 2 days that traction failed. That amt i.e. ₹2181 is not refund my a/c till now. I had written complained my sbi branch, sbi customer care contact centre and nikhil.[protected]@sbi.co.in but they are not response me till now. Please help me how can I refund my amount i.e. ₹2181.