State Bank Of India [SBI] — amount debited from my account but didn't transferred

Address:Bikaner, Rajasthan, 334001

I send to money to someone from google pay via transaction id cicagkcizknvvq on dated[protected], software show message payment attempt failed but amount of rs. 501 deducted from my account. Software also show a message amount deducted will be refund in 3-5 business days but amount not refund yet. I tried many times on custmor care to know about this payment but no one pick my phone.
+1 photos
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Dec 18, 2018
Updated by Lokesh Kumar Tungaria
Sir,

Earlier I have complaint regarding refund of amount deducted from my account but not sent to other party by Google pay. It is almost 20 days and still i am waiting for my money. 4 days earlier software shows refund may take up to 3 working days to be reflected in your account. Again i would like to inform you that still i did not receive my amount therefore you are requested to refund amount in my account as soon as possible.

Regards,
frustrated Customer
Lokesh Kumar

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27849
    Pending
    0
    Resolved
    7385
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information