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[Resolved]  State Bank Of India [SBI] — amount deducted but not credited to beneficiary account - upi transaction

Hi team,

I have initiated two transaction on 20th january 2019 but the amount was debited but not credited to beneficiary account.

Source account : [protected]
Name: monarch janeshkumar parmar
Reference id of txn :[protected] and[protected]
Date of txn: 20th jan 2019
Time of txn : 8:44 pm and 09:08 respectively
Amount of txn : rs 2000.00 and rs 2000.00
Mode : upi of txn

Beneficiary account : airtel payments bann saving account no : [protected]
Name : monarch janeshkumar parmar

Pfa of airtel payments bank saving account latest passbook
Password :[protected]

Pfa of screenshot attached of txn

Though txn was failed although amount was deducted.

Please escalate to your higher team as per our discussion and revert back with me in 1 day and also call back required for the same...

No reply of e-mail to sbi bank the worst service to customer it shows that it is government bank

Please do the needful.

Thanks,
Monarch parmar
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
amount deducted but not credited to beneficiary account - upi transaction
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Complaint marked as Resolved Mar 28, 2019
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Complaint Status


[Jan 27, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
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    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating
    29%
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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