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State Bank Of India [SBI] — amount has been failed but still not reversed.

Address:Sikar, Rajasthan, 332708
Website:sbi bank money not reversed

Dear sir me pnb ka bc hu maine 3/12/2018 ko aeps se sbi custmer ke 10000 rupe ka withdrawal kiya tha jo ki (Withdrawal has been reversed) ka error aake paise nikal gaye the. Jo ki abhi tak custmer ke account me return nahi aaye hai. Jiski complain bank me koi nahi sun raha h bank me bolte h humrare bank se ti paise nikal gaye h agle se lo.
Plz help
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