State Bank Of India [SBI] — Atm card not found in bank

Address:

New Delhi, Delhi, 110043

Dear Sir/Ma'm,

I have facing problem about my ATM CARD because i lost my first ATM card then i have give request to issued another ATM card from bank and then after 15-16 days i have received a MSG from bank that your ATM card is received from bank and u can collect from bank then i am going to bank and i ask to the counter person and she was giving me the register to check my name and A/C NO. and i found my A/c No. but my ATM card not found and she easily says that your ATM card is not here.I specially not going to my office for the ATM. and but i found nothing and seriously i have destroy my day for that.
Seriously i am very frustrated about that, Please have a look over it