State Bank Of India [SBI] — atm withdraw, account debited but actual cash not received rs 5000

Address:251201

Myself Ashutosh, went to withdraw cash of Rs 5000 from South Indian Bank ATM, Nellikuezhy, Kothmangalam from my SBI ATM Card. I punched the card for withdrawl dated 27.09.17 time 4.13 pm but physical cash i have not received, as during withdrawl time power was cut, then waited for 1 hr over there but still cash not received, but my account was debited by Rs 5000.
I went to SBI Bank, Khatuli Branch, Uttar Pradesh, Dist - Muzaffarnagar but still the SBI authorities are dragging my matter. Already filled the form for false withdrawl in SBI but still now have not received any justice from their end.
Request you to resolve my matter at your earliest if possible please.
Regards,
Ashutosh
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