State Bank Of India [SBI] — atm withdrawal shown but cash not dispensed from sbi

Address:Asansol Engineering College ATM, Burdwan, West Bengal, 713304

On 4.3.2019 i made withdrawl of 10000 from sbi atm but no cash was dispensed and the money was debited from my account. I tried to make several complaints to the sbi toll free number but they are hopeless and not giving any response saying that there are technical problems. State bank of india is also not resolving the problem. Where should i go now? They are telling to make a call in toll free but the toll free number is never being received. Either they say there is technical problem please call after 2 hours or it never happens to receive the call. This kind of low grade service is provided by sbi. Help me out in this matter as it is a matter of rs.10000 and suggest any other way to complain against state bank of india.
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