[Resolved]  State Bank Of India [SBI] — bad behavior sbi employee

Address:Howrah, West Bengal

Respected sir/madam,
I biva chowdhury d/o late ramesh chowdhury residence at 18 no ghat majhi lane
My father was no more due to accident happen (12august) in our family such a big loss after few day we get credit card to my father's name.
After one monts i saw my father acount has been debited due to credit card payment
Yesterday (10octuber 2018) i went to bank and tell employe how do i cancle credit card and what is the procedure to close my father account because he is no more
I gave him my father account number they just check and shouted on me they said the balance is zero i told him i allready withdraw all money
Then they said you may leave as it is its automatically closed and then the document which i provide him through out on the table i was in deprision my father is no more i want to close his account but they dont know how to talk with the demise's customer i ask what is your name? They not answer me he is in counter no 2 branch salkia 61, sree arabinda road
Branch code 1414
My father's account no:- ([protected])
If i leave this account as it is and someone use it misuse then who is the responsible for that
Most humble requested to you please see the cctv footage between 11:00am to 11:30 on 10 octuber and filed a case again him.
Further details call [protected]
I want justic
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Nov 19, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 13, 2018
Updated by Jagdish Sahani
Dear sir still i did not get any feedback
Verified Support
Oct 16, 2018
State Bank of India [SBI] Customer Care's response
Dear Jagdish Sahani, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 78681 in your mail to enable us to address your concern on priority.
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