State Bank Of India [SBI] — banking service

Address:

Ranchi, Jharkhand

Dear sir / mam,
I am very pleasure to say that u follow a structure banking system. But i have too complaints regarding the same. I have today visited ur doranda sbi branch, ranchi. For settling my account i have to wait for hours till my token no. Came. And when it happen yours staff said that the bank is going to close so come in hurry irrespective of token no. Is this system u r following than what the use of token. Ur staff is very punctual they are not contributing single extra minute for customer needs.
My only question to concerned authorities is that i[censored] have planned that. After a fixed time u will not contribute to us. Than why to give token to us till very last min. I only request or advise u too stop giving token to customer 1 hour before the close of day work. As this would be beneficial for us and ur staff so they can handle the customer with ease and priority. I hope the concerned authorities will take an immediate action asap. And reply me with responsible solution.
Regards
Responsible customer.