[Resolved] State Bank Of India [SBI] — card has been stopped using from the year 2010-11. but still we are receiving the statement of the unused credit card.

wilson nadar

from Mumbai, Maharashtra

Address:

400042

With reference to the above credit card number last 4 digit 0267, i would like bring to your notice that the above card has been stopped using from the year 2010-11.
But in spite of that we have been receiving statements from your side, wherein you have been charging me for the unused card. Also want to mention the expire date of my credit card is 2014. I have already called up customer care and mentioned the above issue but still we are receiving the statement of the unused credit card.

I request you to kindly look into the matter and resolve the issue. At the earliest. Henceforth kindly discontinue to send the statements.

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Feb 11, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 13585 in your mail to enable us to address your concern on priority.