State Bank Of India [SBI] — Cash did not release from ATM but account deducted

Address:

Barbati, Motiganj, Balasore, Odisha

Name : Uttam Kumar Bardhan
Account No : [protected]
Date of Incident : 22/02/2021
Ticket No : AT[protected][protected])

Matter :
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I attempted to withdrawn Rs 40, 000/- from ATM of SBI situated at Mandal Bazar, Motiganj, Balasore.
I pushed ATM for 4 times (i.e 10, 000/- each) . The machine released the amount three times (i.e Rs 30, 000) but it failed to release the amount of rest Rs. 10, 000 in fourth attempt.
But the SMS received by me shown that my account is deducted 4 times instead of 3 times.

Next Step : I lodged the Complaint through toll free no and waited 6 days for the solution. After 6 days I approached the esteem bank (State Bank of India) . But even after 1 year I did not get solution and the Bank officials are not giving me proper solution.

Kindly Consider my case and do needful as soon as possible.
Days I approached to the branch but the concern official could neither solve the problem nor given any proper way to solve it.

kindly look into the matter to solve my problem and deposit my amount Rs 10, 000/- in my account.

Regards
Uttam Kumar Bardhan
Contact No : [protected]