[Resolved]  State Bank Of India [SBI] — cash not deposited into account through cdm machine

Address:

SBI Gulzarbagh Branch

In sbi branch (Sbin0001496) i deposited 18000 inr having 500×30, 2000×1, and 200×5 notes on 08 june 2020 at 10.01 am. Cash accepted by cdm and i got slip mentioning amount retracted please contact branch manager for clarification. With the help of atm sevurity guard i submit an application with the slip and an aadhaar copy on same day at 10.30 am. Service manager said it would take maximum 7 days to cash to be credited into account. From 6th day onwards i m visiting branch and the now its more than 10 days my cash is yet to be deposited. Service manager and branch manager said we are having password issue with that cdm so we are unable to open that machine. Once machine will open will contact you and this may take a month or more dont know. Now what should i do? Should i go to consumer court to lodge a complain or should i wait?