State Bank Of India [SBI] — CDM transaction Issue

I tried to deposit an amount of 1 lakh rupees(500*200) in Cash deposit machine in ayyampettai on 11th November 10:10 PM. Initially i tried to deposit all 500 rupees(500*200) into the machine it fails at first instance and returned all notes due to some notes are soiled a lot. I have redeposited the notes return from the CDM Machine and it counted as 170 notes of 500 rupees. so i have cancelled the transaction and it return only 174 notes remaining 26 notes stuck in the CDM machine itself and it didn't generate any receipt for the transaction. I have check with the security guard that my money was stuck into the CDM machine he informed that all old notes have some issue on counting and at the same time i have raised a complaint to the sbi customer care(Case[protected] and reported the same to the branch by an email as well. on next day morning around 10 AM informed branch manager regarding the issue.

On 14th November my wife went to branch and inquired about the money dispute to the manager. she informed that we need a week time to reconciliation of excess amount but with in three hours she replied there is no excess amount and she verified CCTV and she replied that you are holding less number of notes from the CCTV video. I replied that we have counted many times before depositing to the CDM machine and she refused to accept that. I have asked to recheck count but she told the replied the same you have deposited only 170 notes not 200.
again i have asked how you are sure that only 170 notes are deposited. she replied we can request to check another camera footage inside the cdm which will give you the exact count and we need the request letter from your side. we have submitted the request letter to verify CDM CCTV also, she told that we have to request Mumbai branch to give permission for the CCTV under CDM but it will take three working days. Next morning 15th Nov she call'd to my wife and said the count was same only 170 notes you have deposited.

I have requested by email to get the log statement to verify excess amount and CCTV footage to raise a complaint to next level. but till now she has not replied back to my email and call as well. i have lost my money and have no idea how to proceed further. kindly do the needful and return back the money have lost in SBI CDM @Ayyampettai branch.