State Bank Of India [SBI] — charge dispute " refund never processed with amazon refund reference no in[protected]"

Address:

A 4, STAFF TRANSIT CAMP , IOCL PARADIP REFINERY TOWNSHIP, PARADIP, Jagatsinghpur, Odisha, 754141

To,
The Chief Branch Manager
State Bank Of India

Subject: Charge dispute "Refund never processed"

Dear sir

I am Vinod Kumar Meena & i am forced to take legal action on sbi .A refund of rupees 10900 was successfully processed on 22th October 2019 by Amazon. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india. but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund, also they provided me debit of RS 10900 details . i am filing a complain to RBI for sbi becuase you stucked customers hard earned money and not giving a reply also. RBI WILL CAHRGE HEAVY PENALTY BECUASE YOU REFUSED CONSUMER RIGHT- RIGHT TO BE HEARD & WILL PROVIDE ME REFUND

Sir this is my humble request to solve this matter as soon as possible . kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the my refund.

Vinod Kumar Meena
Ac no. [protected]
Email- [protected]@gmail.com
Contact no. [protected] [protected]