[Resolved] State Bank Of India [SBI] — complaining about annual charges for sbi credit card

mulgunds

from Mysore, Karnataka

Address:

Bangalore, Karnataka

I hold a sbi credit card with

Card no - [protected] [inactive since aug 2017]

For this credit card there was a annual charges defined, which is waive-able on making certain amount of transactions over the year.

The card was blocked in aug-2018, and there is no new card issued till date.
Now in jun-2018, i was billed annual service charges, for the year where 85% of the duration their product (Sbi credit card) has been in unusable state.
I have been making multiple attempts with the sbi to address this unfairly applied charges, which they say can not done.
On top of this, sbi is charging me interests and fines while we are trying disputing on the charges applied.

Was this information helpful?

No (0)

Yes (0)

Nov 6, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Aug 28, 2018

Updated by mulgunds Please note a correction: Card was blocked in Aug-2017.

Verified Support

Sep 22, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.

Verified Support

Sep 24, 2018

State Bank of India [SBI] Customer Care's response Dear mulgunds, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us.