State Bank Of India [SBI] — complaints regarding sbi card bill after blocking

Address:

G-03, azad bhawan IIT Roorkee, Haridwar, Uttarakhand, 247667

Dear Sir/Madam
Greeting of the day.
I am Jitendra Bahadur a Ph.D scholar at Centre of Nanotechnology, IIT Roorkee. I had issued SBI Card (Card no.: [protected]). But, unfortunately two times fraud with my card. Then, I had cleared all the bills through online of SBI card. I blocked my SBI card and also did FIR in civil lines police station, Kotwali, Roorkee.
But, i do not know, why i am receiving one message from SBI card for payment of Rs. 4887.19, while i already had paid all the bills before blocking my card.
I did many times complaints regarding this issue to Mr. Manish Arora SBI Card in-charge, in IIT Roorkee Campus. He is also not picking my phone.
I am in troubling from long time. This is my humble request please take necessary action regarding this issue.
If you need all documents like FIR Copy, Bank complaint copy, online payment transactions copy and etc., please let me know.