[Resolved] State Bank Of India [SBI] — credit card charges issue after settlement

Hemajdn

from Thakurdwara, Uttar Pradesh

Address:

Cyber city Phase-III, Gurgaon, Haryana

Dear sir/ma'am,

I am hemlata devi, sbi credit cards holder, i wont be able to pay the outstanding amount of rs. 69954.00 against of 39510.00 as this amount was of my 3 cheque bounce at the time of settlement and i informed to sbi team to give the full amount at time but same time i got the outstanding msg of 45654.00 rs. And that was increased up to day is 69954.00. I talk about this to team and they told me to update and provide me a letter again but that was not done up today. I am ready to pay 3 cheque payment at a time request you to provide me a final letter for 39510.00 instead of 69954.00.

Kindly help me out with the final settlement on my credit card debt.

Please find below card details.

Name: hemlata devi
Card no: [protected]
Dob: 03/10/1991

Thanks & regards,
Hema

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Aug 31, 2019

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

State Bank of India [SBI] Customer Care's response Dear Hemajdn, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.