[Resolved] State Bank Of India [SBI] — Deactivation of CPP charges of RS 3199 applied in my credit card and reversal of said undue charges with immediate effect | |
Team SBI CC, In continuation with my mail correspondences below, this is very much disappointing that I have not yet received any positive response from your end. On the other hand this is very very disgusting that Rs.2188.00 has been deducted from my savings account in lieu of said CC payment, though I had already made full payment of Rs.3788.00 on 10.12.20. It seems SBI CC TEAM have been sleeping over customer's issues and they don't bother about customer's problems as well. It's a matter of shameful and highly concerned on so called prestigious SBI CC TEAM which now I am going to highlight on consumer court unwillingly, if it's not resolved in favour of customer within next 24 hrs. Therefore, your immediate action and favourable response to resolve my issues of extra charges in my CC account, followed by undue deduction from my savings account on urgent basis. Thanking you all in advance for best of your all sincere efforts in resolving customer's issues as mentioned above and my earlier mail correspondences below. With best wishes and regards, Shridipta Das Mob: [protected]. Hide quoted text On Mon, 23 Nov 2020, 21:49 Shridipta Das, wrote: Hello Team SBI Card, This is to bring to your urgent notice that Rs.3199 has been charged in my first statement of my SBI credit card (no.4726...6847) as CPP assistance without my consent and approval. This is something very much disappointing and not acceptable as well. Therefore, pl deactivate this CPP assistance charges, applied in my credit card and reversal of said undue charges with immediate effect and confirm the same on urgent basis to make due payment without said CPP charge in time. Your immediate action and favourable response would be appreciated. Thanking you in advance for best of your all sincere efforts in resolving said issue at the earliest. With best regards, Shridipta Das (CC No. 4726...6847) Was this information helpful? | |
Dec 19, 2020 Complaint marked as Resolved Yeah, it's resolved, with sincere thanks from bottom of my heart State Bank of India [SBI] customer support has been notified about the posted complaint. | |
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