State Bank Of India [SBI] — deduplication of account number due to similar name and incompetence of bank to provide a solution

Address:

493332

Dear sir,

I have an sbi savings account in sbi branch rasedi, dist.-baloda bazar, c. G.
However under my net banking there shows 2 accounts:

A.) account. No - [protected] (Other person's account, inactive account)

B.) account. No - [protected] (Mine account).

By mistake i had transacted an amount of inr 10, 000 in the inactive account of other person.

This mistake was happened as this inactive was showing in my net banking portal.

I have approached the bank multiple times and tried to explain them the case but the bank manager seems not ready to understand and has a lethargic approach to the case.

Kindly help me get my money back as soon as possible.