[Resolved]  State Bank Of India [SBI] — detailed statement

Hi,

I had a credit card from sbi during 2008, thought to close the card and called customer care, they did not provide any procedure to close the card, hence paid the out standing amounts and destroyed the card.

After 10 years, now recently i am getting call from sbi card saying there is outstanding of 30k, hence mailed to customer care to ask for details and asked that person also, to share the detailed statement, where i spend and how the 30k is arrived, they told they can't provide that details. If not paid they will file case against me. Even if sbi want i am ready to pay for statement, but they are telling they can't provide. Please advice how to deal with it.
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Jan 4, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
State Bank of India [SBI] Customer Care's response
Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 2398 in your mail to enable us to address your concern on priority.
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