State Bank Of India [SBI] — didn't get my refund in my bank account transacted by amazon

Address:

hissar gju girls hostel guru jambedhwar university of science and tecnology, Hisar, Haryana, 125001

My name is dimple chauhan i had ordered a addyvero skater dress cost rs699 from amazon on 8th april but i refunded this dress on 13 th april due to personel reason amazon iniated the refund on 13 th april initiated this amount to my account but still i didnt get the money amazon sent this reference or transaction number to me hsbcn[protected] and told me to fill the charge dispute form but sbi bank doesnt have this policy so plz kindly respond to this complaint its very urgent my card no is [protected]