State Bank Of India [SBI] — dispute amount from amazon not refunded

Address:

Plot No: 12/2, Madni Colony, Behind Takalkar Society, Bulandshahr, Uttar Pradesh, 431001

To,
The chief branch manager
State bank of india
Parakode branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 899 rupees was successfully processed on 14 jun, 2019 to my account. This amount should have been credited to my sbi account by 19-jun-2019, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund.