State Bank Of India [SBI] — excess billing in the card statement dated 01/.01/2019 | |
I am holding irctc sbi credit card bearing number [protected]. On 02/11/2018 i have purchased a mobile phone from amazon website For rs.11, 737.45 using this card. I have opted for the flexipay facility Provided by sbi for repaying this amount in 3 months at rs. 3997.56 p. M. From december 2018 to february 2019. At the same time the merchant Also converted this amount into merchant emi for 3 months from December 2018 to february 2019 at rs. 4004.13 p. M. Both these emi Transactions are reflected in the card account statement dated 01/02/2018 under the head value added services. In the card account statement dated 01/01/2019, received by me, I find that two emis of rs.3997.56 (Sbi) and rs.4004.13 (Merchant) Have been debited for the same transaction (I. E. Purchase dated 02/11/2018 of rs.11, 737.45). I request you to rectify this error and Send me a fresh statement charging me only one emi - either that Of the bank or that of the merchant. If the bank has already paid the Merchant the full amount then there is no need for me to pay the Mercahant emis. On the other hand if the merchant is being paid In emis i do not need to pay the bank. I am not denying the transaction of rs.11.737, 45. It is genuine And i confirm having authorised it. It is only that i am being Charged emis twice for the same transaction. At this rate i will Land up paying twice the amount of what i am actually due. V sivaprasad Was this information helpful? | |
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State Bank of India [SBI] customer support has been notified about the posted complaint. | |
 6 Comments | |
Comments
Sir i try to withdraw money from federal bank atm near railway low bridge thanjavur federal bank office complex on 2.1.2019.Rs.10000/- amount deducted but cash not received.i told the matter to the security guard.he told me as much complaints done this machine.wait 24 hours and then amount credited to your account. but amount not received.
Dear sir/madam
I have recharged idea no [protected] through sbi anywhere app Rs65 on 3 January 2019.Amount was debited and status shown recharged successful but recharge was unsuccessful. Please refund the amount.
Ref:[protected] TID:UH63637691
I have recharged idea no [protected] through sbi anywhere app Rs65 on 3 January 2019.Amount was debited and status shown recharged successful but recharge was unsuccessful. Please refund the amount.
Ref:[protected] TID:UH63637691
I did transaction on 02/01/2019 in atm N0817003 Txn#[protected] draw 10000/ rupees amount not receive but deducted pls refund as early date.
My account: [protected]
Mobile no: [protected]
My account: [protected]
Mobile no: [protected]
My account debited with RS 295/ -please refund my amount, account n-[protected], ifsc sbin0012665
Sbi challan number [protected] was not realizes of esic and same is not pay in sbi aggregates your are requested to guide me how to pay the said challan in your site
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Thanking you sir.