State Bank Of India [SBI] — Failed Transaction- refund not done

Address:Bangalore, Karnataka, 560037
Website:sbi.com

Dear Concern

I have done two transaction's on BHIM app on 1st of this month and both transactions we failed but the amount is debited from my account, so i contacted the received and came to know that the amount is not received at his end as well, so i called-up SBI customer care and informed about the same and they asked me to contact branch since they have technical problem in launching complaint so i contacted branch manager as mentioned by SBI care but manager responded saying this transaction is not related to them and they can't accept the complaint.

So again i contacted SBI care and informed about the same but the answer was same that they are not able to launch the complaint and they informed me that this is issue will be reported to the concern people, but did not got any response from any of the people from SBI as of today,

so writing here

Name: Rohith K
Account No: [protected]
IFSC Code: SBIN0016295
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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From above given concern, My atm card is block from few months back and sbi bank branch udaipur. Did not listen to me. and take a favourable action for that issue.
I want to unblock my atm card as soon as possible.
Rs 2000 has been deducted from my account on 30/01/2017 without any transaction done by me. The people at branch location are unable to provide any help. even the ticket raised at cms for the same has been closed without any resolution.
SIR,
Mera Account No.[protected] hai.branch burari delhi hai jis se ATM ke through dated 16.10.2016 ko 19500rs and 20000rs extra withdrawing ho gya hai jis ke against me apne branch ko by written complain bhi kiya tha but abhi tk mere paise wapis nhi hue so please ap se request hai ki jld se jld mere paise wapis kiye jaiye.

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