[Resolved]  State Bank Of India [SBI] — false promise on maturity amount (shubh nivesh)

Sbi complaint

I have purchased sbi subh nivesh 5 yrs back

I have paid 50, 000 x5 for 5 years as premiums but the maturity amount is coming as rs. 2, 58, 000 (It is written in the intimation letter which i received yesterday, its shock for me) and the total i paid is rs. 2, 50, 000

Before taking the policy, they said that, we will get minimum 3.7lakhs to 4lakhs promised by agent name: mr. Girish (+91 [protected]) such a third class agent trained by sbi i believe.

After recieing my bond, i demanded that they have not mentioned the committed maturity in the bond but at that time also they said it is a bonus kind of thing & same will be issue after maturity like that...

First of all, as a customer we were not expected that such a national & honest bank like sbi is stepped into such cheap business by making customers fools. Really bad step by the bank such cheap method of business with such a third class agents.

If i go & ask executives in the sbi bank, they telling that why you believed the agent.

Same questions from our side that why you given authority to sale product for such a fake agents.

There is no doubt it is well planned by sbi itself with this cheating idea.

We can see all the responses from the sbi in the consumer complaint, they keep on posting that we not able to reach you, we replied to your mail...

If we see the complaints number in this forum, we can easily understand that how many customers are facing this issue, actually it is starting, the rate of growth of complaint will be huge in comming days. Because myself referred so many of my friends to get this policy & they have got this.

- manohar s m
A cheated customer by sbi insurance...
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Dec 16, 2017
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
State Bank of India [SBI] Customer Care's response
Dear Manohar,

We acknowledge your concern. In order to assist you further please provide us with your contact details along with policy number so that one of customer representatives can connect with you.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Nov 07, 2017
State Bank of India [SBI] Customer Care's response
Dear Manohar,

We are waiting for you to provide us with above mentioned details so that we can assist you better.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Nov 08, 2017
State Bank of India [SBI] Customer Care's response
Dear Manohar,

We are still waiting for you to provide earlier mentioned details at the earliest so that we can assist you.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Nov 09, 2017
State Bank of India [SBI] Customer Care's response
Dear Manohar,

We have not received your details till date. As per our company policies, we are closing the loop on this post. If in case you wish to re-initiate the conversation please reply us here. Alternatively, you may also call us on our tollfree number[protected]:00 A.M - 9:00 P.M.)

Thanks & Regards,
SBI Life Insurance - Customer Care
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