State Bank Of India [SBI] — Fraud Transaction on My State Bank of India Credit Card at midnight

Address:APJ House , SBI Card , 2nd Floor , Park street , Kolkata

There was fraud Transaction on my State Bank of India Credit Card on 29th February 2020 midnight when I was sleeping in my home at Kolkata. The Consecutive Two repeated Fraud Transaction took Place from Bangalore as per information gathered from SBI Card Customer Help line on early morning on 29th February 2020 When myself complain about these unauthorized fraud transactions . I blocked the Card immediately and SBI issued me a new Card. The Officer of SBI assured to resolve the problem took place and no charges will be born by me . But it was a false promise by SBI Kolkata Branch which is situated at 'APJ House, 2nd Floor, Park Street, Kolkata, as SBI sent me the Account Statement Charging these Two fraud amount of nearly Rs.45, 000/-. Even after repeated request SBI is not resolving this problem . Earlier around two years back SBI had done the same thing . Now they are asking me to pay the amount with interest . Enclose please find here with the said Account Statement of SBI which is password protected . Request you to resolve the matter . As even in RBI, I am reporting since last 2 months.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 10, 2020
Updated by Somukaberi
There are Two consecutive fraud Transaction from Bangalore on midnight of 29/02/2020 when I was at Kolkata my home deep at Sleep . On 29th Feb. 2020 early morning immediately I Complained to SBI Help Line Ph. No. and requested to block my card and resolved the issue . The Officer attended the Help line assured to resolve the issue and not to Charge on me for those Two fraud Transactions . But in the Account statement SBI had shown the charges on my account and thereafter charging interest on the amount . I am 67 Years of Age a Senior citizen repeatedly false into this fraud cases since last 2 years of time for which I am unable to pay the legal dues.
Aug 10, 2020
Updated by Somukaberi
There is no action is taken by nither by SBI nor by RBI till date.
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