State Bank Of India [SBI] — fraudulent withdrawal of money through atm from my sbi salary account

Address:

110001

Dear executive date: 10 feb 2020

Greetings!!


1. I am wing commander gurminder singh saini son of mr. Mohinder singh saini, working at room no 216, air head quarters (Vayu bhawan), new delhi, have a defence package salary account number is - [protected] with sbi, nirman bhawan.

2. I would like to intimate you that there had been five unauthorised transactions (Withdrawal) from my account on 6 feb 2020 at appx 06: 52 pm wherein unauthorized rs 45, 000/- (Four withdrawal of rs 10000/- each and one withdrawal of rs 5000/-) was carried out fraudulently without my knowledge.

3. The bank statement for the fraudulently withdrawals at an atm 00371 (Un169401) in bardez, mapusa, goa is hereby attached. A point here to note is that i am in new delhi and was at new delhi at the time o[censored]nauthorised withdrawal of rs 45, 000/- from my account in goa on 06 feb 2020 at 06 : 52 pm. The debit card used for fraudulent withdrawal was at my possession and is still with me till today. The statement of the account attached depicts the card used by me at delhi for payments by me on same date, that is 06 feb 2020. And i had never ever shared any details of my debit cards or of the online banking with anyone.

3. The sms received at my registered mobile ([protected]) of the unauthorised withdrawal are as mentioned below:-

1. Rs10000 w/d @ atm un169401fm a/cx9924 on 06feb20 txn#[protected] avlbal rs37492if not w/d, fwd this sms to [protected]/ call[protected] or [protected] to block card

2. Rs10000w/[protected]@atm un169401fm a/cx9924 on 06feb20 txn#[protected]avlbal rs27492if not w/d, fwd this sms to [protected]/ call[protected] or[protected] to block card

3. Rs10000 w/[protected]@atm un169401fm a/cx9924 on 06feb20 txn#[protected] avlbal rs17492if not w/d, fwd this sms to [protected]/ call[protected]or[protected] to block card

4. Rs10000w/[protected]@atm un169401fm a/cx9924 on 06feb20 txn#[protected]avlbal rs7492if not w/d, fwd this sms to [protected]/ call[protected]or[protected] to block card

5. Rs5000w/[protected]@atm un169401fm a/cx9924 on 06feb20 txn#[protected]avlbal rs2492if not w/d, fwd this sms to [protected]/ call[protected]or[protected] to block card

4. The emails received at my registered email id for the five unauthorised transactions done without my knowledge are as follows:-

(A) transaction alert for your state bank of india debit card

From: donotreply. Sbiatm on thu, 06 feb 2020 20:33:12 add to address bookto: you | see details
To: show full headers | hide details

Dear sbi atm card holder,
Rs 10000 withdrawn from a/c xx 9924 on 060220 at atm un169401. Txn#[protected]. Avl bal rs 37492.49. If not done by you, forward this email from email id registered with sbi [protected]@sbi.co.in to block your card. You may also call[protected]. Download yono @ www.yonosbi.com
Yours faithfully,
Team sbi atm-cum-debit card


(B) transaction alert for your state bank of india debit card

From: donotreply. Sbiatm on thu, 06 feb 2020 20:42:57 add to address bookto: you | see details
To: show full headers | hide details

Dear sbi atm card holder,
Rs 10000 withdrawn from a/c xx 9924 on 060220 at atm un169401. Txn#[protected]. Avl bal rs 27492.49. If not done by you, forward this email from email id registered with sbi [protected]@sbi.co.in to block your card. You may also call[protected]. Download yono @ www.yonosbi.com

Yours faithfully,
Team sbi atm-cum-debit card

(C) transaction alert for your state bank of india debit card

From: donotreply. Sbiatm on thu, 06 feb 2020 20:35:22 add to address bookto: you | see details
To: show full headers | hide details

Dear sbi atm card holder,
Rs 10000 withdrawn from a/c xx 9924 on 060220 at atm un169401. Txn#[protected]. Avl bal rs 17492.49. If not done by you, forward this email from email id registered with sbi [protected]@sbi.co.in to block your card. You may also call[protected]. Download yono @ www.yonosbi.com
Yours faithfully,
Team sbi atm-cum-debit card


(D) transaction alert for your state bank of india debit card

From: donotreply. Sbiatm on thu, 06 feb 2020 20:34:27 add to address bookto: you | see details
To: show full headers | hide details

Dear sbi atm card holder,
Rs 10000 withdrawn from a/c xx 9924 on 060220 at atm un169401. Txn#[protected]. Avl bal rs 7492.49. If not done by you, forward this email from email id registered with sbi [protected]@sbi.co.in to block your card. You may also call[protected]. Download yono @ www.yonosbi.com
Yours faithfully,
Team sbi atm-cum-debit card


(E) transaction alert for your state bank of india debit card

From: donotreply. Sbiatm on thu, 06 feb 2020 20:28:42 add to address bookto: you | see details
To: show full headers | hide details

Dear sbi atm card holder,
Rs 5000 withdrawn from a/c xx 9924 on 060220 at atm un169401. Txn#[protected]. Avl bal rs 2492.49. If not done by you, forward this email from email id registered with sbi [protected]@sbi.co.in to block your card. You may also call[protected]. Download yono @ www.yonosbi.com
Yours faithfully,
Team sbi atm-cum-debit card


5. I spoke with the sbi atm customer care ([protected]) on 06 feb 20 at around 9 pm (Within two hours of the fraud / unauthorised withdrawal) and was informed by the customer care that my atm card ending with 6828 was compromised and used at an atm in goa for unauthorised withdrawal of rs 45, 000/- through five transactions as mentioned above. I registered a complaint against the unauthorised withdrawals.


6. The complains were booked and its details are as follows:-

(A) for blocking the card ending with last four digit 6828: your sbi debit card ending with 6828 has been blocked on 06-02-20 at 22:20 hrs at your request.[protected]. Download [protected]@ www.yonosbi.com

(B) for complaint o[censored]nauthorised withdrawal of money five times amounting to rs 45, 000/- from my account :-

A. Your complaint has been registered for txn no.[protected]/18494200/000, ticket no-[protected]. Pls quote the same for future enquiries.- team sbi (Cms)

B. Your complaint has been registered for txn no.[protected]/18514900/000, ticket no-[protected]. Pls quote the same for future enquiries.- team sbi (Cms)

C. Your complaint has been registered for txn no.[protected]/18490000/000, ticket no-[protected]. Pls quote the same for future enquiries.- team sbi (Cms)

D. Your complaint has been registered for txn no.[protected]/18510700/000, ticket no-[protected]. Pls quote the same for future enquiries.- team sbi (Cms)

E. Your complaint has been registered for txn no.[protected]/18502500/000, ticket no-[protected]. Pls quote the same for future enquiries.- team sbi (Cms)


7. Further, i have lodged a request for fir in south avenue police station which has been accepted vide daily diary number - dd no-41 b datd 07 feb 2020.

9. I request you, as i am a salaried class person and had been customer of sbi for my salary account for past 21 years and my hard earned money has been fraudulently taken out from my account, so please do the needful to hasten the process on my complaint to please return back the money of rs 45, 000/- at the earliest along with rs 100/- per day penalty till receipt of my complete money back due to inconvenience that i have to face due to non – availability of money for my time bound payments like school fees of children, payment of bills etc due to fraudulent withdrawal of my salary in sbi account.

9. Regards

Wing commander gurminder singh saini

Sbi account number - [protected]
Mobile - [protected]
Email - [protected]@rediffmail.com