State Bank Of India [Sbi] — i'm complaining about a unsuccessful transaction but my credit card was debited
Greater Noida, Dadri, Gautam Buddh Nagar District, Uttar Pradesh, India
IbIbrahimaSory on Jun 25, 2019
Hi sbi, on 22 june 2019 i tried to make 3 transation via google pay where i gave my mastercard details, and tried to subscribe, but unfortunately which was unsuccessful with an error message.
But when i openned my netbanking profile i saw that the account had been debited without the transaction was successful with narration
1 by debit card othpg 107896 google payments india navi mumba
2 by debit card othpg 111918 google payments india navi mumba
3 by debit card othpg 126296 google payments india navi mumba
I tried to contact sbi services and i went to my sbi branch but none of them helped me.
I notice that i had no previous google pay account. Now i have downloaded gpay app so that i can link my sbi with gpay which is rejected.
[Jun 25, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified SupportState Bank of India [SBI] Customer Care's response, Jun 26, 2019
Dear IbrahimaSory, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 164554.
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