State Bank Of India [SBI] — irresponsible in manager

Address:Surendranagar, Gujarat, 363330

Manager is irresponsible in his job profile. He is not give proper ans. To costumer. The manager is ans. Costumer to not giving his job responsibilities to his staff is not work why?
I am apply to opening saving bank account to halvad-maliya highway state bank of india branch to 25 days before but till date account is not opened and i will ask a manager to why not open my account to his ans. Is i don't know. I will asked why you don't know that he will ans. Me to staff is not available this time you will come after 2-3 days than tell you why not open your account.
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