State Bank Of India [SBI] — manager and cashier money fraud

Address:

Mohali, Punjab, 160059

I visited SBI bank Phase 1 Mohali on 19/05/2018 (Branch Code - 01828)
To submit 50000 cash in my account . My mother gave cashier 50000 rupees then he counted the cash it was rupees 50000 and he told my mother to add pan card as pan card is mandatory if we want to submit 50000 rupees So he returned us the money and when my mother counted money it was rupees 48000 a sum of rupees 2000 was missing . And when we told this to manager he argued with us and said go from here . And I asked him to show video camera than he said me that your father hasn't given money to install cameras .. and when we wrote a letter to him To show us the camera CCTV Recording he deleted the video and later told us theres a technical fault in CCTV and video is not recorded but rest all videos are there of all past days . I and my mother got very much harrased . I filed a complaint in SBI head office Sector 17 Chandigarh with letter Any no reply till date we got( I have attached letters photo in this mail ). And I complained online my ticket no. Is[protected]. And the reply to this ticket I got is useless .The manager and the cheif manager of that branch is trying to save themselves and the cashier . The nodal officer of that branch is not receiving the phone ([protected]-- this no. Is not reachable and [protected] --- this no. He is not picking up ) please help is regarding this . I am a student I have very much less time for these issues . I am very much harrased. I have mailed alot but nothing is done . This is the last mail I am doing next time I will file a case in Consumer Court.
Thank you
My mother's Account No - [protected].
My Contact Number - [protected]
Name - Akshit Mohal
S/o Account Holder Jasbir Kaur.