State Bank Of India [SBI] — missguided your customer care

Address:

Darbhanga, Bihar, 846001

Dear sir,
I purchase mobile in amazon india dated[protected] in rs.14395.46 in 6 month emi rs-2498.16 but 1st time full amount adjusted in my credit card. After adjustment i call credit card customer care and reply care repersentative as emi collect in your saving a/c after credit card limit groth but i 2nd time call credit card customer care 26-5-19 related to emi deposit. Reply care repersentative - your emi deposit in auto collect in your saving a/c in dated 26 jun 2019. You only maintened your saving account balance. But my fully amount deduct in 27 may 2019 in rs. 14395.46. Again customer care calling dt. 31-5-19. Reply care repersentative your product emi in not secured so bank are full amount collect.
Please check and report sincearly to me.
Thanking you
Braj bhushan kumar
S/o late arun kumar verma
New abhanda, laheriasarai
Darbhanga, bihar
846001.
Mob - [protected]
[protected]@gmail.com