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State Bank Of India [SBI] — money not refunded after recharge failed

Made a recharge on jio website but recharge got failed but money did not refunded into my account
Date 2 november 2017
I recharged through netbanking
Ref/cheque no. - jsbi[protected]igachlhxq2 transfer to
Recharge value 499
Mobile no [protected]
I recharge through jio website
Money deducted from my bank account but recharge did not happen
Have done recharge through netbanking on 2 nov 2017 but it fails

To transfer inb reliance jio infocom bill - rejioi payments

Cheque no jsbi[protected]igachlhxq2 tran sfer to

Recharge amount 498

Please refund into my account

Complaint Status


[Mar 25, 2018] State Bank of India [SBI] customer support has been notified about the posted complaint.
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    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating
    28%
    Complaints
    24505
    Pending
    0
    Resolved
    6862
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View Full Information
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