State Bank Of India [SBI] — neft amount have not been credited to beneficiary account

srsalafi

Address:

Sahibganj, Jharkhand, 816101

I have done neft transaction on 9th January from my sbi account to uco bank but till now the amount have not been credited to beneficiary account i contacted to sbi customer care of sbi and also uco customer care but they didn't do anything and i am out of the India so that i can't go to branch and complain but i sent my brother to my home branch but they have no knowledge about this problem then i contacted sbi neft Helpline through email and also rbi neft helpdesk but they couldn't solve my problem plz take action against sbi and give my money back 3 weeks have been passed since i transferred. Details of transaction below
NB reference no: IRF5491495
UTR NO: SBIN[protected]
Beneficiary ac no:[protected]
Uco bank branch(Barharwa)
Account holder name:
Waliur Rahman
I attached the copy of transaction status and beneficiary mini statement

+2 photos

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 05, 2018

Updated by srsalafi I have done neft transaction on 9th January from my sbi account to uco bank but till now the amount have not been credited to beneficiary account i contacted to sbi customer care of sbi and also uco customer care but they didn't do anything and i am out of the India so that i can't go to branch and complain but i sent my brother to my home branch but they have no knowledge about this problem then i contacted sbi neft Helpline through email and also rbi neft helpdesk but they couldn't solve my problem plz take action against sbi and give my money back 3 weeks have been passed since i transferred. Details of transaction below
NB reference no: IRF5491495
UTR NO: SBIN[protected]