[Resolved]  State Bank Of India [SBI] — Payment not received/ declined pos transaction

Address:

Gurgaon, Haryana, 122002

I made a pos transaction of rs.42000/- on 10-dec-2016 from my sbi debit card ending with 0631 which was declined at the shop counter of (Silk puri store, karol bagh). After the sbi debit card was declined, i completed that transaction with another credit card of mine for same amount.

However even though the sbi debit card was declined, my account had been debited for that amount (It is really a huge amount and i need it on urgent basis). Till date (19-dec-2016) my amount has not been credited back into my account.

I have already raised a complaint with sbi customer care but the status still not changing. The ticket number raised for this incident is : po[protected]. The account which is debited is : [protected]

I would request you to please expedite the process and help in getting the amount credit back.