State Bank Of India [SBI] — rc non submission fee reversal

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased maruti baleno on jan 05 2018 and taken the loan amount from sbi noida sector 12 branch my loan account number is[protected] on this loan i am paying my emi of 11700 on time and regularly. At the time of loan procedure, i have not been informed by loan manager about submission of rc book to the bank. And now they have charged fine of rs. 21000 for not submitting rc book for the duration from may 2018 to nov 2018 months i have not received any intimation mail /sms or call from bank regarding the same just checked my online account and i came to know this fraud from sbi.
I have visited bank several times but bank manager is not responding regarding this issue.
Sir, i work very hard to earn every single rupee. Rs. 21000 is a very big amount for me for which i am not responsible solely as i am just paying my emi as a responsible customer but now feeling cheated by sbi.

I am a punctual borrower whose non of the emis has been delayed. Still you are charging me such a big fine. On other hand people like vijay malyya are eating up the entire banking system and still moving freely. Then what is the use of me following the rules strictly? Give me one valid reason, even after this injustice, why i should pay back my loan as per rule and not default the same?

I request you to please reverse these charges.