[Resolved]  State Bank Of India [SBI] — Refund amount not credited even after 14 business days

I cancelled a ticket on IRCTC on 24th May 2022 and am supposed to get refund of 1400. IRCTC credited the amount to the bank on same day and they have also given me the reference number. I tried reaching SBI customer care. After lot of struggle i finally was able to connect to customer care executive. He told that i called to Yono services and they are not responsible for handling other complaints. Then he gave other helpline number. I called to that number and after 3 tries i could connect to the executive. When i explained the issue to her she was asking me to go to home branch. She was suggesting me to travel all the way from Karnataka to Andhra Pradesh to register a complaint regarding refund of 1400 rupees. What’s the use of helpline when they can’t help us. Now i am tired of calling their helplines. Now i want someone from SBI who can help me as i am unable to connect to someone who can help me.