I ordered ASUS laptop from flipkart for Rs. 62090/- on 21.12.2022 with by SBI debit card ending with 9296 and cancelled the order on the same day.Flipkart initiated the refund on 21th Dec 2022 and told me that they have processed the amount and it should be credited in my account by 27th December. I checked my account on 27th but the amount was still not credited in my SBI account till date, I followed up with Flipkart and they informed me that they have processed the amount and shared the Refund reference id and Payment reference number. I have been following up with them since but still I have not received the amount in my account. I have shared the bank statement as an evidence to them but every time I call them they gave us the payment reference id and Refund reference number and told me that the refund has been done from seller sideand asked me to contact my bank. Please find the details provided by flipkart.Reference id 75503722356020541416690
I have called the SBI customercare to regarding the same but my sbi bank says I myself should contact flipkart as they do not find those reference number valid to trace from bank branch.Please help me out of this I have been calling flipkart and SBI multiple times still I am facing the same issue. No help from either side. Bank statements are till 29th Dec
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