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State Bank Of India [SBI] — refund not processed by sbi for rs.45990 and order id:[protected]

To,
The chief branch manager
State bank of india
Main branch

Dear sir

A refund of 45990/- rupees was successfully processed on 22 jan 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund and refund reference number is 566745.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

I attached a bank statment and amazon replies. Trasaction id :by debit card
Sbipg pu[protected]amazon mumbai (For rs.45990)
refund not processed by sbi for rs.45990 and order id:402-4544057-4689958
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Complaint Status


[Jan 30, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
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    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    23270
    Pending
    0
    Resolved
    6836
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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