State Bank Of India [SBI] — refund not processed" for amount rs 2248.00 from amazon

Address:

Vill: mirzapur, P.O +P.S: Singur, Dist. Hooghly, Hooghly, West Bengal, 712409

To,
The chief branch manager
State bank of india
Main branch
Subject: charge dispute "refund not processed"
Dear sir / madam

Refund from amazon for amount rs 2248.00 has been processed on 26th dec. 2018. Refund is 712449. The refund reference number is[protected] and this amount is not credited in my account till now. Conversation with amazon regarding this from my gmail account is attached. This amount is a part of my another credit card transaction. Reference "debit card sbipg pu [protected] amazon mumbai" of amount rs. 2248/-. Remaining amount has been settled.

Please see a pending refund and follow the path back to amazon payment processor to locate the refund under charge dispute as 'refund not processed'.

I have also filed a complaint with sbi (Cms) with ticket no. 1-[protected]

My account no. Is [protected]

Branch: sbin0010096

Mail id registered with bank: [protected]@gmail.com

Mobile: [protected]

I would like to request your good self to look into the matter and resolve the issue on priority

Regards
Souvik das