[Resolved]  State Bank Of India [SBI] — continuous harassment

Address:New Delhi, Delhi

Hi,

I am using sbi credit card for so long, and have been making payments on or before time. For the past couple of months i am not able to make payment on time, but still managing to put some amount. Now i have a question from you people how come you people can even dare to come to my place, and threaten my family members for that. When you have to sell your cards then you use sugar coated words, and in case customer's payment get delay due to some reason then you show your true colors.

More than 100 times your collection department people called at my place and threaten my mother, five times your executive from collection department came at my place without any prior notice. What do you people think we people take your cards, and due to some reason if payment is not made, you will threaten this way, then i can lodge a police complaint under section 506 for such behavior of your recovery agents. I won't even mind to lodge the same complaint to commissioner of police, or lodge a case in delhi high court. I have all your recorded conversations, all harassment done till date. The mental torture which you people have done on my mother till now, i have doctor's certificate as well for that.

If next time you people will come to my place or threaten me or my family then you will face collateral damages.
I am making payment slowly, and you better don;t even dare to repeat this # again. Next time my lawyer will approach you for the same.
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May 18, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
State Bank of India [SBI] Customer Care's response
Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 36747 in your mail to enable us to address your concern on priority.
Apr 17, 2018
Updated by mankit
You people better do that or else i won;t mind lodging harassment complaint against your staff.
Apr 17, 2018
Updated by mankit
i have sent a mail on that email, you guys better solve this, and don't you dare to harass . I will screw you people. Just for some amount you people have started sending those ### at my door step, who would be responsible for any happening you ###.
Complaint comments 

Comments

11 April 2018 ko bank office bank kar credit card ko stop Karne k liye card no, cvv no, OTP no puch KR 11 April ko 3 transaction hue aur fir 12 April ko fir call KR k fir ek transaction hua.jish k baad total 89574 rupee ka transaction hua h.[protected] esh no se call aaya ta.plz mere credit card ka amount mjhe refund krne m help kareye.

State Bank of India [SBI] Customer Care's response, Apr 17, 2018
Verified Support
Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at sbicard_cares@sbicard.com mentioning reference number 36749 in your mail to enable us to address your concern on priority.
Please change mobile number. New number is [protected]
Sir my account is this wrong traction and this number[protected] few account sir please return my payment
Refund not received against failed booking for rail tickets in Rail connect app... Complaint ticket no = [protected]
Sbi atm not working for 1month at cherukupally sbi branch nalgonda dist
Telangana
Plse solve the problem
Thank you

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